Data Analyst (m/f/d) Process Excellence - #999759

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

In Germany, Abbott has more than 4,000 employees working in manufacturing, research and development, logistics, manufacturing, sales and marketing. They are located at Abbott`s German headquarters in Wiesbaden and its sites in Hanover, Neustadt am Rübenberge, Wetzlar, Eschborn, Cologne, Jena and Hamburg.

Working at Abbott

At Abbott, you can do work that matters and help people to live a healthier and full life, grow your career, and learn, be your true self. You will have access to:

• Career development with an international company where you can grow the career you dream of

• An attractive benefits package (e.g. attractive Abbott Pension Plan, a company bike, employee stock purchase program)

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

• A challenging position in a fast-growing crisis independent industry

• To become part of a dynamic, highly educated, highly skilled, and motivated team

• Flat hierarchies, open appreciative mentality, and efficient, constructive lines of communication

• Multi-national environment, where we foster the development of our talents within the enterprise

The Opportunity

This position works out of our Wiesbaden location in the Abbott GmbH. This role supports the entire EMEA SVC OP team in evaluating and enhancing current processes for collecting and analyzing EMEA Service data. The goal is to increase the availability of actionable insights that drive continuous improvement initiatives, strengthen asset and inventory management, track value streams and contribute to optimize service performance across the EMEA region.

Your Tasks:

• Ensure all activities are performed in compliance with quality system requirements
• Support process mapping, standardization, and optimization initiatives through quantitative analysis
• Analyze end-to-end service processes using data to identify bottlenecks, deviations, and improvement opportunities
• Collaborate with process owners and stakeholders to define and monitor process KPIs
• Develop dashboards and reports to track process performance and compliance
• Provide data-driven support for Lean, Six Sigma, and other continuous improvement projects
• Contribute to the design and implementation of digital tools and automation to streamline service workflows
• Ensure data integrity and consistency across systems and process documentation

Your Qualification:

• Bachelor’s degree in Data Science, Statistics, Computer Science, Engineering, or a related field or equivalent knowledge acquired through relevant professional experience
• 3–5 years of experience in data analysis with a focus on process improvement or operational excellence
• Experience with process improvement methodologies (Lean, Six Sigma, BPMN)
• Familiarity with service operations
• Excellent communication and stakeholder engagement skills and knowledge of AI Based analytics and Agents
• Strong knowledge of data analysis tools (e.g., SQL, Excel, Python)
• Experience with data visualization platforms (e.g., Power BI, Tableau, Smartsheet)
• Experience in Storytelling and providing actionable insights to Executives
• Fluent in English - written and spoken

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

We ask for your understanding that we only consider online applications via our online application portal. Applications by email or post cannot be processed. Original documents will not be returned.

Connect with us at www.abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/